Last Updated: 14th Feb 2025
Bonehead Digital (“we,” “us,” or “our”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you use our website boneheaddigital.com and our services.
By using our services, you consent to the collection and use of your information in accordance with this Privacy Policy.
1. Information We Collect
We collect the following types of information:
1.1 Information You Provide to Us
When you use our services, you may provide us with:
•Personal Information (e.g., name, email address, phone number, business name).
•Payment Processing Information – While we do not directly collect or store payment details, transactions are securely processed by Stripe, our third-party payment provider. Clients authorize payments directly through Stripe, which manages billing details in accordance with its own privacy policy.
•Account Access Information (e.g., Facebook/Instagram ad account IDs for campaign management).
1.2 Information Collected Automatically
When you visit our website or interact with our services, we automatically collect:
•Device & Browser Information (IP address, device type, browser type, operating system).
•Usage Data (page visits, time spent, clicks, referring website).
•Cookies & Tracking Technologies (to enhance user experience and analyze trends).
1.3 Information from Third-Party Sources
We may receive information from third-party services like Meta (Facebook & Instagram) when managing your advertising campaigns. This includes:
•Ad account insights and performance data.
•Engagement and audience analytics.
2. How We Use Your Information
We collect and use your personal information for the following purposes:
•To provide and improve our services – Managing ad campaigns, optimizing targeting, and improving performance.
•To process payments – Facilitating billing, invoicing, and fraud prevention via Stripe.
•To communicate with you – Sending service updates, responding to inquiries, and providing customer support.
•To comply with legal requirements – Meeting obligations under applicable laws and regulations.
•To analyze website traffic and usage trends – Using Google Analytics and similar tools to improve our services.
We do not sell, rent, or trade your personal information to third parties.
3. How We Share and Disclose Your Information
We may share your information with:
3.1 Third-Party Service Providers
We use third-party tools to operate our business, including:
•Stripe – Payment processing and billing.
•Meta (Facebook & Instagram) – Ad campaign management.
•Google Analytics – Website traffic analysis.
3.2 Legal Compliance & Business Transfers
We may disclose your information if required by law, such as:
•Complying with legal processes, regulations, or law enforcement requests.
•Protecting our rights, security, and business operations.
•In the event of a business transfer, such as a merger or acquisition.
4. Data Security & Protection
We implement reasonable security measures to protect your personal data from unauthorized access, disclosure, or misuse. These include:
•Encrypted payment processing via Stripe (we do not store payment details).
•Secure account access measures, including two-factor authentication where applicable.
•Restricted access to personal data, limited to necessary personnel only.
While we take security seriously, no method of data transmission is 100% secure, and we cannot guarantee absolute security.
5. Your Rights & Choices
5.1 Access & Correction
You can request access to or correction of your personal information by contacting us at [your email].
5.2 Opt-Out of Communications
You may opt out of marketing emails by clicking “Unsubscribe” in any email or contacting us directly.
5.3 Cookies & Tracking Preferences
Most web browsers allow you to block or delete cookies. However, disabling cookies may affect website functionality.
6. Data Retention
We retain personal information only as long as necessary to:
•Provide our services.
•Comply with legal obligations.
•Resolve disputes and enforce agreements.
Upon request, we will delete personal data, unless required by law to retain it.
7. International Data Transfers
As we operate in New Zealand and Australia, your data may be processed in these countries or in third-party service locations. By using our services, you consent to this data transfer.
For clients in Australia, we comply with the Privacy Act 1988 (Cth).
For clients in New Zealand, we comply with the Privacy Act 2020.
8. Changes to This Privacy Policy
We may update this Privacy Policy periodically. We will notify you of any significant changes by email or website notice.
Last Updated: 14th Feb 2025
9. Contact Information
If you have any questions about this Privacy Policy or how your data is handled, please contact us:
📧 Email: [email protected]
🌍 Website: boneheaddigital.com
By continuing to use our services, you acknowledge and agree to this Privacy Policy.
